Computers, the bane of society

  Are computers the bane of society? Or, or are they just another impediment to the working man? We are told, that these machines are here to help us, but help whom? In the retail business particularly, who is it that they help, and to whom is their speed afforded more? Certainly not the customers! Do you know what's really going on while you wait impatiently in a long line? They aren't speeding up the sale to advance the speed of the line. What they are really doing, is taking up your time to do the companies' bookkeeping, and if we are investing our time to aid them in perfect bookeeping practices by investing our time in the process, shouldn't these companies pay us? Let's face it folks, computers are not for the good of the people, but rather are only good for the seller and not the buyer? Recently, I had a rather traumatic experience at the hands of one of these AI beasts? It's a long story, Where I had gone in good faith to right a wrong done by another of these lame brain machines? All I wanted to do, was something that in the old days was much faster, and a hell of a lot simpler. I wanted to return some tickets sent me because of a computer melt down, in real words, sent to me in error. Back in the day, this was a simple process? You just wrote return to sender in big letters across the errant piece of mail, and handed it back to the postman the next day. Now, after 15 minutes of scanning, typing, and question asking, I finally left having completed the ordeal, but without my receipt for ten plus bucks, much to the chagrin of the  scanning lady?
  But perhaps something more common place may register with you? You go to the store to by a gallon of milk. You don't have enough cash on you, as the added tax went over what you had in your pocket. So, now you must enter the world of these cold hearted machines, and use a credit card! First, you must ascertain what card the little store will accept. Once this is done, you as the customer must decide whether this is a hand them my card store, or a swipe my card store on the little swiping machine nestled near the cookie rack? Now, whether you hand or self swipe, you must decide if this is a sign a paper receipt store or an electronic gizmo signing type of establishment? OK, so it's a swipe and electronic sign type of joint, so now your only concern is the struggle to sign with their weird pen, which almost never takes, and then, I put an X, hope that the wee little green OK purchase button actually works? Phew! You would have to admit, it is a lot of work, just for a lousy gallon of milk!
  So again I ask, Do computers make your life easier and faster, or just more of a hassle? Oh, and we really should get some kind of discount at least, if we are to be employed to aid with their bookeeping?